In our last update of April 17th, we advised that we planned to have all employees resume working remotely, to the extent feasible, starting April 27th. We have now arranged for the majority of our employees to work from home. In addition, most employees now have telephone access while they are working remotely. Our ultimate goal was to remain as operational as possible during the time the Fund Office building remains closed to the general public, and we believe we have accomplished that objective.
Since April 27th, Managers and Senior Staff (about 30% of the total work force) have been working at the office to continue essential functions and support those employees who are working remotely. Recently, DC, Maryland & Virginia have all announced various re-opening plans. However, based upon all presently available information, including the most recent guidance from federal and state health agencies, we have decided to keep the Fund Office closed to the general public for the immediate future and continue having the majority of the Fund’s employees work from home. Our decision was based upon a number of factors, not the least of which is the continued monitoring of employees’ workflows. We believe we have achieved a high level of productivity with reasonable response times.
We again wish to emphasize that while the Fund Office building will remain closed, we continue to take all necessary actions to ensure that all participants and beneficiaries, who are currently receiving benefits, will continue to do so without interruption. We are also continuing to process new claims and adding new retirees as expeditiously as possible.
We will continue to monitor the situation and take all actions needed to maintain our critical business operations to the best of our ability, while also protecting the health of our employees and their families. Again, we wish to thank you for your continued patience and understanding as we all deal with this unprecedented situation.
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