Covid-19 Closure FAQs

Yes, employers remain contractually obligated to send contributions on time and in the correct amount. However, employers should continue making payment of their contributions in the same manner in which they were making payments pre-pandemic. Employers who are reporting by mail are also reminded they should only send your contribution checks and reporting forms to the following address:

Central Pension Fund
PO Box 418433
Boston MA 02241-8433

Yes, this is the Fund's most essential function and was given the highest priority during our contingency planning.


Generally, the answer is yes. Most of our employees who are working remotely now have telephone access and can receive FAXes. In addition, Department Managers and Senior Staff are in the office and working at their desks.


Any participant who did not receive their monthly benefit payment in a timely manner can call the Fund Office. However, before doing so please wait a reasonable period of time to allow your bank to credit a deposit or the Post Office to actually deliver your check. If you receive your payment by check, please wait until after the 15th of the month before contacting our office.


You can call the Fund Office to notify us of the death of an active participant, retiree, or beneficiary.


Yes. In order to change your current instructions, however, you must first mail to the Fund Office a fully completed, updated Direct Deposit Authorization Agreement form, and if payments are to be deposited into a checking account, a voided check must be included with the mailed Authorization Agreement. Copies of voided checks will not be accepted, nor will forms sent by FAX.

Yes. In order to do so, however, you must first complete a Change of Address form and mail it to the Fund Office.


Yes. In order to do so, however, you must first complete and mail to the Fund Office a new Designation of Beneficiary form.

Yes. Benefit estimate and pension verification requests should be made in writing and mailed to the Fund Office.


Yes, but we prefer you write the office, as we will have limited capacity to answer calls. Please understand that we are operating remotely with a reduced staff, who will be doing the best they can to continue the processing of pending applications. However, there may be some slight delays. Therefore, we request that you refrain from calling or writing for a status report, unless you have an application that has been pending with the Fund Office for more than 90 days.



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